Support

1. How We Can Help

The STP Quiz team is available to answer questions, receive suggestions and investigate any issues. The preferred channel is email.

Support email: vagneripg@gmail.com

2. Before You Contact Us

Many requests are resolved in seconds. Check:

• App doesn't open or is slow — restart the application;
• Progress seems incorrect — check Clear Cache;
• A question seems wrong — report it.

3. Requests We Receive

Questions, Suggestions, Bugs, Content, Privacy and data.

4. How to Report a Bug

Include:

• Clear description;
• Steps to reproduce;
• Expected behavior;
• Device model and OS version;
• App version;
• Screenshot if possible.

5. Content Suggestions and Contributions

We accept new questions, bibliographic sources and factual corrections.

6. Response Time

2 to 5 business days. Data protection requests are prioritized.

7. Privacy of Requests

Messages are treated confidentially and not shared with third parties.

8. Languages

Portuguese, English and French.